Privacy Policy

Who We Are

SnakeRing.uk is an online jewellery store focused on snake-inspired rings and related products. When you use this website, place an order, or contact us, we may collect certain personal information to provide our services.

What Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Payment-related information processed through secure payment providers
• Website usage data such as browser type, device, pages viewed, and referral source

How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Communicate with you about your order or enquiry
• Provide customer service and support
• Improve our website, product selection, and shopping experience
• Prevent fraudulent activity and maintain website security
• Send order updates or service-related messages

Payments

We do not directly store your full payment card details on SnakeRing.uk. Payments are processed through secure third-party payment providers. These providers handle your payment data according to their own privacy and security standards.

Cookies and Website Data

Our website may use cookies and similar technologies to improve site performance, remember certain preferences, understand visitor behaviour, and support essential functions such as shopping cart and checkout activity.

By continuing to use the website, you agree that such technologies may be used where necessary to operate and improve the site.

Sharing of Information

We may share relevant information only where necessary to operate the business and complete your order, including:

• Payment providers
• Shipping and delivery services
• Website hosting, analytics, and technical service providers
• Legal or regulatory authorities where required by law

Any information shared is limited to what is reasonably necessary for the service involved.

How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from misuse, unauthorised access, disclosure, alteration, or loss.

However, no online system can guarantee absolute security, so customers should also take care when using the internet and submitting personal data online.

How Long We Keep Your Information

We retain personal information for as long as necessary to fulfil orders, provide support, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where applicable
• Object to certain uses of your information
• Withdraw consent where consent is the basis of processing

To make a request, please contact us through the website contact page and include enough information for us to identify your order or account.

Third-Party Links

Our website may occasionally contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

Children’s Privacy

SnakeRing.uk is not intended for children. We do not knowingly collect personal information from children through this website.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website operations. Any updated version will be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the website contact page.